Exchange Policy

We only replace items if they are damaged or faulty.

If you need to exchange your item for the same item, send us an email contact@cosmetic-cartel.com.au

To be eligible for an exchange on any item, the item must be damaged or faulty.

The item must be unused and in the same condition as it was sent in and in original packaging.

To get an exchange, you must send the product back within 7 days of receiving the order.

To complete your exchange, we require a receipt for proof of purchase.

Once your item is received and inspected, we will send you an email to notify you that we have received the item and we will also notify you of the approval or rejection of the returned item.

If rejected, we will post back the item at your own expense.

If approved, then we will send you back a replacement item at our expense.

 

Cosmetic Cartel Gift Cards

We can not refund any gift cards that are purchased.

You have within 12 months from the purchase date to use your gift card online or on any treatments.

Cancellation Policy

We require at least 24 hours notice for cancellations on any service booked (see below for Cosmetic Tattoo Cancellation Policy).

Less than 24 hours notice will result in a charge of 100% of the service cost or a loss of your deposit.

 

COVID-19

If you need to cancel your appointment due to Covid-19, our Cancellation Policy still applies. Please give as much notice as possible if you wish to cancel your appointment.

 

No shows and late arrivals

No shows will be charged 100% of the service cost and will need to be paid in full before re-booking with Cosmetic Cartel. We reserve appointment times especially for you.

Please allow more than adequate time for traffic. Unfortunately, we cannot always accommodate late arrivals and the full service amount will be charged.

 

Service Charges

Changes to the service you are booked in for. If you are booked in for a service and change your mind or don’t require part of the service, you must let us know 24 hours prior to your appointment time or the full amount of the service will be charged.

 

Deposits

Deposits are non refundable. Our time is very valuable and we have a waitlist of clients that would like to book in with us.

 

Cosmetic Tattoo Cancellation Policy

We reserve your appointment time especially for you, therefore if you are unable to attend your appointment, we request that you are courteous and inform us promptly if you are unable to attend your appointment.

We require at least 72 business hours notice for cancellations on all cosmetic tattoo services. Less than 72 hours notice will result in 50% of the service cost.

Cancellations within 24 hours notice will result in the full service being charged.

Privacy Policy

This website is owned and operated by Cosmetic Cartel owned by Courtney Evans (hereafter “The Website Owner”).

By accessing and using this website, you agree with The Website Owner to be bound by these terms and conditions of use together with all applicable laws (Terms of Use). If you do not agree to be bound by the Terms of Use, you are prohibited and must refrain from using or further accessing this website.

The Website Owner may change the Terms of Use at any time. Any such changes will be published on this website and your continued use of the website after any such change constitutes your acceptance of the change and continual agreement with The Website Owner to be bound by the updated Terms of Use.

These Terms of Use must be read in conjunction with any other applicable terms, conditions and notices governing the use of this website.

Disclaimer

This website and its content are delivered on an “as-is” and “as-available” basis. The Website Owner makes no representation or warranty regarding the accuracy, completeness, currency, likely results, or reliability of use of this website or its contents or their use by you.

The Website Owner provides no warranty that content (in any form) you download from this website will be free of viruses, contamination or destructive features. The Website Owner disclaims all warranties, express or implied, including also any implied warranties of merchantability and fitness for a particular purpose.

The Website Owner disclaims any and all liability to you for the acts, omissions and conduct of any third party users of, contributors to, advertisers and sponsors on, this website, including any liability resulting from your use of any sites linked to/or from this website.

Any information, opinions or judgments of third parties referenced or featured on this website (including via links on this website) are not in any way endorsed by The Website Owner, and The Website Owner disclaims any liability for loss or damage caused by your reliance upon any such information, opinion or judgment.

Any information on this website is of a general nature only and should not be taken as advice. You should seek professional advice before taking any action based on any of the information on this website.

Limitations on Liability

In no event will The Website Owner be liable to you for any direct, indirect, consequential, exemplary, incidental, special or punitive damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of or in connection with your access to or use (or inability of use) of this website, or any linked website, even if The Website Owner has been advised of the possibility of such damages.

Nothing in these Terms of Use attempts or purports to exclude liability if, and to the extent, such liability cannot be lawfully excluded.

Indemnity

You agree to indemnity and hold The Website Owner, its directors, partners, its agents, contractors and employees, harmless from any loss (including indirect or consequential loss), liability, claim or demand, including reasonable legal fees, made by any third party due to or arising out of your use of this website, including also your use of the website to provide a link to another site or to upload content or other information to the website.

Intellectual Property

Copyright in this website (including text, graphics, logos, icons or otherwise) is owned or licensed by The Website Owner. Information procured from a third party may be the subject of copyright owned by that third party or some other party.

Other than as expressly authorised by statute, you may not in any form or by any means adapt, modify, download, reproduce, distribute, publicly display, perform, publish, create derivative works, commercialise or otherwise exploit any information or other content on this website.

Your right to access the content on this website is pursuant solely to a temporary licence, which is governed by the Terms of Use. This licence shall automatically terminate if you violate the Terms of Use.

Linked Websites

This website may reference or link to third party sites on the internet. The Website Owner has no control over these sites or the content within them. The Website Owner cannot guarantee, represent or warrant that the content contained in the sites is accurate, legal or inoffensive. The Website Owner does not endorse the content of any third party site, nor does it warrant that they will not contain viruses or otherwise impact your computer.

Governing Law

These Terms of Use are governed by the laws in force in the State of South Australia, Australia. You agree to submit to the exclusive jurisdiction of the courts of that jurisdiction.

We require at least 24 hours notice for cancellations on any service booked (see below for Cosmetic Tattoo Cancellation Policy).

Less than 24 hours notice will result in a charge of 100% of the service cost or a loss of your deposit.

 

COVID-19

If you need to cancel your appointment due to Covid-19, our Cancellation Policy still applies. Please give as much notice as possible if you wish to cancel your appointment.

 

No shows and late arrivals

No shows will be charged 100% of the service cost and will need to be paid in full before re-booking with Cosmetic Cartel. We reserve appointment times especially for you.

Please allow more than adequate time for traffic. Unfortunately, we cannot always accommodate late arrivals and the full service amount will be charged.

 

Service Charges

Changes to the service you are booked in for. If you are booked in for a service and change your mind or don’t require part of the service, you must let us know 24 hours prior to your appointment time or the full amount of the service will be charged.

 

Deposits

Deposits are non refundable. Our time is very valuable and we have a waitlist of clients that would like to book in with us.

 

Cosmetic Tattoo Cancellation Policy

We reserve your appointment time especially for you, therefore if you are unable to attend your appointment, we request that you are courteous and inform us promptly if you are unable to attend your appointment.

We require at least 72 business hours notice for cancellations on all cosmetic tattoo services. Less than 72 hours notice will result in 50% of the service cost.

Cancellations within 24 hours notice will result in the full service being charged.