Shipping Information

Cosmetic Cartel offer flat rate shipping of $10.00 within Australia and $15.00 internationally.

To be eligible for free shipping, you must spend over $150.00 in the same transaction.
Packages are sent via Australia Post. You will receive a tracking ID via email once your order has been processed. You will need to sign for your package on delivery.
If you request for Australia Post to leave it in a safe place and your package is not there or can’t be found, it is NOT up to Cosmetic Cartel to send a replacement.
We suggest that if you will not be home for the delivery, then leave Australia Post with the option to take it to your local post office for collection. This option is the safest option to choose.
Please allow 24 hours before tracking your package, as there can be delays.
Shipping times can vary domestically from 3-7 business days and internationally 12-16 days.
If your package has not arrived within this time frame, please email us at contact@cosmetic-cartel.com.au to help us locate your package.
If your package is unable to be located, we will liaise with Australia Post to help locate your package.
In the event that your package goes missing and Australia Post can not locate it, a replacement will be sent to you.